Measuring the Enablers of Good Governance Practices and Mediating Role of Government to Promote Public Trust

Authors

DOI:

https://doi.org/10.53983/ijmds.v13n11.003

Keywords:

Public Trust, Responsiveness, Accountability, Transparency, Governance theory, Good Governance Practices (GGP)

Abstract

Citizens consistently expect their government to demonstrate responsibility in every action, prioritizing the public's welfare. Drawing from the principles of virtuous governance, this research empirically explored how implementing best governance practices contributes to fostering public trust, focusing on the perceived responsiveness of authority. Data was collected from 430 respondents from five districts of Rajasthan and analyzed using Smart-PLS to construct measurement and structural models. The results indicated that when mediated through government agencies, effective governance practices exhibit both direct and indirect effects on public trust in the government. Sustained engagement and communication initiatives can cultivate a culture of ethical conduct, promoting robust and sustainable governance. Furthermore, it underscores the imperative for governments in emerging nations to prioritize the development of adequate IT infrastructure nationwide to ensure universal access to Internet services, particularly among residents in remote areas.

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Author Biographies

Sonali Bhati, Research Scholar, Faculty of Management, Sir Padampat Singhania University, Udaipur

Sonali Bhati is a dedicated scholar with a passion for business administration and management. She completed her Bachelor of Business Administration from SPU College, Falna, where she laid the foundation for her academic journey. Building upon this, she pursued her Master of Business Administration with a specialization in Marketing from Suresh Gyan Vihar University, Jaipur, where she honed her skills and deepened her understanding of the field. Driven by a quest for knowledge and academic excellence, she is currently pursuing her Doctorate in Management from Sir Padampat Singhania University, Udaipur. As a full-time research scholar, she is committed to advancing the frontiers of knowledge in her field and contributing to its evolution. With a keen interest in exploring innovative strategies and insights, her research focuses on areas pertinent to contemporary management practices.

Dr. Manish Dadhich, Associate Professor, Faculty of Management, Sir Padampat Singhania University, Udaipur

Dr. Manish Dadhich is PhD from the Department of Commerce, EAFM, University of Rajasthan, Jaipur, M.Com, UGC-NET (Commerce); MBA, UGC-NET (Management), RPSC-SET (Management). He has 16+ years of teaching experience in various colleges, universities, and corporate sectors, a rare blend of academia, industry, corporate consultancy, and research. He is presently working as an Associate Professor at School of Management, Sir Padampat Singhania University, Udaipur. He has published 80+ research papers in reputed international & national journals indexed in Scopus/SCI/IEEE/ABDC/WoS. He also presented more than 66 research papers at national and international conferences. He is a reviewer, advisor, and editorial board member of various reputed International Journals and Conferences of IEEE, Springer, and Elsevier. He is in charge of PhD and research, Program Officer of NSS, a member of the Directorate of Research, and treasurer of SPSU Alumni Society and admission team. Presently, six scholars are pursuing PhD. He was awarded two gold medals in the National Conference for the best research paper. He has published one textbook and three edited books. He is a regular invitee for FDP, research workshops, orientation, and refresher course lectures. He was also awarded one Australian patent and published two Indian patents. Further, his major research focuses on Finance, Banking, FinTech, Econometrics, and Statistics.

Dr. Disha Mathur, Associate Professor, Faculty of Management, Sir Padampat Singhania University, Udaipur

Dr Disha Mathur has a rich academic and research experience of over 20 years. Presently she is working as Associate Professor at School of Management, Sir Padampat Singhania University. Along with academics she engages in administrative responsibilities like being the Director, IQAC and President of the Institution’s Innovation Council of Sir Padampat Singhania University. Her academic qualifications include UGC-NET (Management) in December 2003, Ph D in Marketing from Mohanlal Sukhadia University, Masters in Business Administration (Marketing) From MLS University and Bachelors in Business Management from MLS University. Her research interests include consumer behaviour, integrated marketing communication, and more. Her work has been published in various national and international journals of repute. She has over 36 publications in Scopus, ABDC, Web of Sciences & UGC Care Indexed journals and has several presentations in both national and international seminars and conferences. She has co-authored a book on Human Resource Management. She is a certified instructor for the GMCS program convened for Chartered Accountants. As an active member of the Indian Society for Training and Development, she regularly conducts Executive Training Sessions, Personality Development Programs and Management Development Programs. 4 scholars have been awarded Post Doctoral Degree under her supervision and 6 are pursuing currently.

Dr. Anand A Bhaskar, Associate Professor, Faculty of Computing and Informatics, Sir Padampat Singhania University, Udaipur

Dr. Anand A Bhaskar is PhD in Electronics from Saurashtra University, Rajkot dated October 10, 2009. Throughout topper in UG and PG level. Currently working as Associate Professor & Head of E&CE Department, Sir Padampat Singhania University, Udaipur, with 18 years of experience in universities of repute. Total eight Ph.D. in Electronics and Comm. Engg. thesis guided and awarded the degree, five are ongoing. My research interests are in the field of Embedded Systems, Wireless Sensor Networks and Internet of Things. Received funded projects from government as well as private sector. Working as International Consultant for IoT projects. Forty plus research papers published in journals/conferences of repute.

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Published

23-11-2024

How to Cite

Bhati, S., M. Dadhich, D. Mathur, and A. A. Bhaskar. “Measuring the Enablers of Good Governance Practices and Mediating Role of Government to Promote Public Trust”. International Journal of Management and Development Studies, vol. 13, no. 11, Nov. 2024, pp. 20-32, doi:10.53983/ijmds.v13n11.003.

Issue

Vol. 13 No. 11 (2024): IJMDS

Section

Articles